FAQ

At Fastener Warehouse, we take your privacy and security seriously. We use SSL technology to encrypt your personal and payment information during transmission. We comply with PCI DSS standards for payment processing, and we do not store your credit card details on our servers. Your personal information is only used to process your order and communicate with you about our products and services, as outlined in our Privacy Policy.

Yes, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, you may return the product within 30 days of receipt for a full refund or exchange. Please note that the item must be in its original condition and packaging.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and PayPal. All payments are securely processed through our encrypted payment gateway to ensure the protection of your personal information.

To place an order, simply browse our product catalogue, select an item and you will be taken to our ordering portal. Once you’re ready to checkout, click on the cart icon, review your items, and proceed to checkout. You’ll be prompted to enter your shipping information and payment details. After confirming your order, you’ll receive an order confirmation via email.